Delivery
USA & Canada Orders
At WoolBox, we aim to Dispatch your Order as quickly as possible, typically within 1 - 3 Working days, though this may be a little longer during promotional periods, Bank Holidays or times of Industrial Action.
North American Orders are dispatched from the United Kingdom using Royal Mail International & DHL Express. These orders are delivered using their courier partners, which will differ from country to country. Delivery charges for North American Orders are detailed below:
| International Shipping (USA & Canada Orders) |
|||||
| Shipping Method | Pick, Pack & Dispatch Time | Delivery Time | Weight (kg) | Price ($ US) | Price ($ CAD) |
|
Royal Mail Standard Shipping (Tracked Shipping)
|
1 - 2 Working Days |
5 - 10 Working Days |
Up to 0.5kg | $7.99 | $9.99 |
| 0.51kg - 1kg | $10.99 | $14.99 | |||
| 1.01kg - 1.5kg | $13.99 | $18.99 | |||
| 1.51kg - 2kg | $16.99 | $22.99 | |||
| 2.01kg - 2.5kg | $21.99 | $27.99 | |||
| 2.51kg - 3kg | $27.99 | $34.99 | |||
| 3.01kg - 3.5kg | $33.99 | $44.99 | |||
| 3.51kg - 4kg | $36.99 | $49.99 | |||
| 4.01kg - 4.5kg | $42.99 | $55.99 | |||
| 4.51kg - 5kg | $44.99 | $58.99 | |||
| 5.01kg - 5.5kg | $47.99 | $63.99 | |||
| 5.51kg - 6kg | $49.99 | $66.99 | |||
| 6.01kg - 6.5kg | $54.99 | $71.99 | |||
| 6.51kg - 10kg | $74.99 | $99.99 | |||
|
DHL Express Tracked Shipping (Tracked Shipping)
|
SAME Working Day* | 2 - 4 Working Days | Up to 0.5kg | $44.99 | $59.99 |
| 0.51kg - 1kg | $54.99 | $73.99 | |||
| 1.01kg - 1.5kg | $64.99 | $87.99 | |||
| 1.51kg - 2kg | $74.99 | $101.99 | |||
| 2.01kg - 2.5kg | $84.99 | $115.99 | |||
| 2.51kg - 3kg | $94.99 | $129.99 | |||
| 3.01kg - 3.5kg | $104.99 | $143.99 | |||
| 3.51kg - 4kg | $114.99 | $157.99 | |||
| 4.01kg - 4.5kg | $124.99 | $171.99 | |||
| 4.51kg - 5kg | $134.99 | $185.99 | |||
| 5.01kg - 5.5kg | $144.99 | $199.99 | |||
| 5.51kg - 6kg | $154.99 | $213.99 | |||
| 6.01kg - 6.5kg | $164.99 | $227.99 | |||
| 6.51kg - 10kg | $199.99 | $274.99 | |||
International Orders (USA & Canada Orders) Terms & Conditions
All International orders are delivered using either Royal Mail (Standard Shipping) and DHL (Express Shipping). Shipping Costs are calculated by weight of your order. Import duties & taxes may also be chargeable on International Orders which are levied once a package arrives in your country in line with country specific De Minimis Values set by your countries government - Detailed Below. Any duties, taxes or customs are your responsibility. WoolBox have no control over these charges and would not be able to accurately detail what they would be on each order. Please allow extra time for your orders to clear customs.
If selecting Royal Mail Standard Shipping (Untracked), please allow 6 weeks before classing a parcel as missing, as parcels often turn up during this timescale. Please note we cannot provide a tracking number for orders fulfilled using this delivery method.
De Minimis Country Values
European Union: €150
Canada: CA$20
USA: $800
Australia: A$1,000
New Zealand: NZ$1,000